About Elizabeth Terminal

Elizabeth Terminal operates year-round passenger and car ferry services, offering a range of services and facilities available to both departing and arriving passengers.

Opening hours

Elizabeth Terminal is open from 6am until the last passenger vessel has departed.

Food and drink

The Shipyard will be open two hours before the departure of high speed passenger ferries only. This is a grab and go service, operated by Café Ubé, our food and beverage franchise partner, part of JPRestaurants.

Departing from Elizabeth Terminal

Foot passengers

Foot passengers must check-in no later than 45 minutes before the scheduled sailing. Once you’ve received your boarding cards, you should wait in the main hall until you’re called though to security.

Car passengers

Car passengers must check-in no later than one hour before the scheduled sailing. Once you’ve received your boarding cards, you’ll be directed to a lane.

Approximately 40 minutes before departure, cars will go through security.

Arriving in Jersey

On arrival in the terminal building, passengers from Saint Malo will be required to clear immigration. UK passengers and cleared international passengers will then proceed into the baggage reclaim and arrivals hall.

Hidden Disability Sunflower scheme

We are a corporate member of the Hidden Disability Sunflower scheme.

You can use your Sunflower lanyards, Sunflower Card or a digital version of the Sunflower Card to communicate to our staff if you may need additional support or understanding. Our staff have been trained to recognise all formats of the Sunflower scheme.

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