Our focus over the next five years is on growth, developing connectivity, investing in critical infrastructure, regenerating the harbour, improving our customer experience, prioritising diversity and inclusivity whilst supporting our community and providing value to our shareholder.
Our values
The principles that guide how we work, how we make decisions, and how we serve our Island.
Deliver with a conscience
Be brave
Dedicated to our customer and community
Our key deliverables
Over the next five years we will aim to deliver:
air and sea volumes
critical infrastructure
Service Obligations
What has been achieved since incorporation
Ports of Jersey was incorporated in 2015 to provide essential, lifeline services in a commercial and sustainable manner whilst bridging a projected funding shortfall of £300m.
Since its incorporation, Ports of Jersey has:
Our objectives
Connectivity and customer
- Expand Jersey’s connectivity to enhance the lives of islanders and support our economy
- Work with Government to secure robust and resilient life-line ferry services
- Put the customer at the heart of what we do, making travel faster, friendlier and easier
- Embrace new technology to deliver efficiencies, add value and bring a Jersey sense of place
- Support the Government and our business partners to grow the visitor economy
Investing in Jersey
- Investing in critical infrastructure, ensuring its resilience with the capacity to meet future demand
- Regenerating our estate at the harbour to support maritime and visitor economies, whilst creating vibrant facilities to benefit the whole island
- Introduce a Jersey sense of place to the airport and harbour to create a strong first and last impression of Jersey
- Expand the marine services business, diversifying our income whilst supporting sustainable innovation and entering new markets
- Develop gateways that are accessible to all, whilst unlocking the value in all our assets
Building a sustainable future
- Net zero in respect of our own emissions by 2030
- Support our business partners and value chain to reduce their green house gas (GHG) emissions in line with JetZero and UK DfT maritime decarbonisation targets
- No net loss of biodiversity in all capital projects by 2030 and a net positive biodiversity impact in exterior capital projects by 2035
- Reduce our potable water use by 20% (v2019) by 2030
- Support Government and sister entities to provide sustainable choices for islanders, visitors and investors
- Invest more than 1,000 hours into community projects
Inspired, empowered people
- We will champion inclusivity and reflect the diversity of our Island
- Prioritise employee wellbeing building a sense of belonging and an environment in which our teams can be their best
- Foster pathways to attract, inspire, develop and retain homegrown talent, giving our employees the opportunity to reach their potential
- Embrace technology to support the way we work, enabling growth in productivity as we grow our talent
- Purpose and values led, creating a welcoming, empowered, positive, accountable, inclusive, fun and healthy culture
Air connection
Our priorities are to:
- Increase year-round capacity to UK and Irish routes
- Build a sustainable European network incrementally
- Enable closer cultural links with Northern France
- Secure connectivity to a second major European hub
- Ensure sustainable links through airline partnerships
- Increase Jersey’s destination awareness to attract and retain visitors
- Develop Jersey Airport as a regional hub for the Channel Islands
Maritime connection and supply chain
Our priorities are to:
- Ensure robust, resilient, long-term and competitive shipping links to Jersey
- Deliver a secure and efficient supply chain for the Island
- Promote safe and sustainable operations in our ports and waters
- Enable better customer experience and enhanced connectivity in ferry services
- Work with Government and partners to contribute to a vibrant harbour
- Implement the Island’s new marina strategy, supporting future growth
- Enhance commercial opportunities for the benefit of the Island
Investments in critical infrastructure
Our priorities are to:
- Develop a sustainable solution for the Harbour masterplan and the Airport masterplan
- Align gateway infrastructure development with Island plans
- Invest in technology to provide efficient and enhanced customer-focused services
- Ensure continuing compliance through infrastructure and improvement
- Continue to deliver fit-for-purpose offices
- Update and modernise operational equipment
Public service obligation
Our priorities are to:
- Co-ordinating or providing resources for maritime search and rescue within the Jersey search and rescue region
- Maintenance of aids to navigation in territorial waters
- Acting as custodian of Jersey Harbours
- Enforcement of shipping legislation in territorial waters
- Carrying out certain Port Control State functions
Departure lounge
Our redesigned Departure Lounge will be a brighter, calmer and more distinctly Jersey space for passengers to enjoy their journey.
Redevelopment of La Folie
La Folie has been closed to the public for many years, and its buildings have deteriorated significantly. Ports of Jersey is committed to protecting the integrity of the structures while enabling a development that will activate the surrounding area, complement the port environment, and strengthen Jersey’s visitor economy.
Sustainability
Since the launch of Ports’ Planet and People Plan in 2022, tremendous progress has been made.
Our sustainability and community commitments constantly evolve to maximise social, environmental and economic value, for our Island, community and industry.
Ports in the community
We are proud of the numerous different ways in which we support our Island community:
- Teaching Safety at Sea to primary schools across the island
- Ports’ Pathway apprenticeship scheme
- Favourable lease arrangements with clubs, societies and key sectors
- Community Boost programme
- Airport tours for schools, clubs and charities
- Art exhibitions in terminals and across estate
- Jersey Boat Show and Air Show
- Fundraising in terminals
- Facilitation of sporting events on our estate
- Launch partner for Every Child our Future
- SeaPerch initiative involving schools across the Island
