Privacy policy

At Ports of Jersey, we are committed to protecting your privacy. This privacy notice explains what information we collect, how we collect it and how that information is then used. This information is referred to as your ‘personal data’ and is managed in accordance with the Data Protection Jersey (2018) Law.


‘We’, ‘our’ or ‘us’ means Ports of Jersey.

‘You or ‘your’ means any person using the services of Ports of Jersey.

‘Information’ or ‘data’ means all the different forms of information you provide us and which we collect in carrying out our duties and in providing services to you.

Why we collect your personal data

We collect your personal data to

  • help keep the public, our customers and employees safe and secure
  • comply with our obligations under Tax and Customs and Immigration legislation
  • operate any online applications and services used to promote a better customer experience
  • comply with our operational policies and procedures and the terms of our maritime and aviation operator’s

We are the Data Controller of your information. We endeavour to structure our core business activities in a clear and transparent manner, reflecting the different ways we may interact with you. These include, but are not limited to

  • airport operations
  • digital platforms (social media and websites)
  • emergency services
  • employee data
  • licensing and vessel movements (See more regarding Jersey Coastguard TRACE application)
  • maritime and marina operations
  • newsletters and mailing lists
  • Ships’ Registry
  • surveillance (CCTV and body-worn cameras) and court recordings
  • tenants, concessions and property
  • terminals and parking

How and why we obtain your information

We often need to collect information so that we can provide you with our full range of services and fulfil our statutory, regulatory and public obligations. Much of the information we hold comes directly from you. This includes:

  • business partner contracts
  • employment contracts
  • mooring agreements
  • query box on our website
  • supplier contract
  • tenant contracts

In some cases, we gather data as part of our statutory functions, for example CCTV surveillance (including body-worn cameras) at the Harbour and Airport for security and enforcement, safety and regulatory purposes. We also act as third party and joint controllers in certain instances. These are documented in Data Sharing Agreements and/or Processor Controller agreements (as required).

We also hold data in relation to

  • boat owners, for boat registration, marinas, moorings, billing, parking and safety and security
  • drone operators, for licensing, registration, billing
  • passengers, in relation to travel, safety, security
  • plane owners, for plane registration, hangars, billing
  • staff, for employment, safety and security
  • suppliers, for contracts, services, billing
  • tenants, in relation to property management, leases and billing

What we do with your information

We take the security of your personal information seriously and do not share this unless it is essential to provide you with a service in performing our statutory duties. There may also be occasions when we need to share your information, in the following ways:

  • when we have your permission
  • when required by law to disclose it
  • while pursuing tasks for which we have a legitimate interest to remain open, safe and

How we protect your information

We adopt up-to-date, appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information. We have a Data Protection Policy, Information Security Policy and Training Policy to ensure we adhere to the highest standards of governance.

The security measures we have in place include, but are not limited to

  • data is encrypted while at rest and sensitive documents may also be encrypted while in transit
  • destruction process – all personal data is securely removed after it has reached the end of its retention period. Paper waste is disposed of in designated confidential waste bins
  • physical security/access permissions – we implement an electronic access control system to physically restrict access to areas where data is stored. Access to data that is held in electronic format is managed by a username and password and access is restricted to only those users who have a valid business need
  • policies – all staff adhere to the Acceptable Use Policy
  • training – there is mandatory Data Protection training for all new staff and annual updates for existing staff

Retention periods

We keep information for only as long as necessary to fulfil the purpose for which it was collected. Retention periods are applied according to the classification of the data type and the purpose for which it is held. A schedule of our retention periods is shown below.


Retention period

Employment As needed + 5 years
Financial statements Indefinitely
Marketing and mailing lists As needed
Moorings As needed + 1 year
Parking As needed + 1 year
Passes and permits As needed + 1 year
Property As needed + 10 years
Records As needed + 1 year
Registration As needed + 1 year
Reports As needed + 10 years
Surveillance 30 days

Note: Currently under review


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Third party websites

Users may find plug-ins and other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site.

These sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

Third country transfers and safeguard

We operate in Jersey in the Channel Islands and our data substantially resides in Jersey.

We do use technology that may transfer data to another jurisdiction, for example use of Microsoft and cloud-based back-up of data. We will ensure that your data is appropriately protected (for example by reference to IT security standards), where such transfers do not offer the same level of protection of personal data.

Updates to this privacy notice

We reserve the right to modify this privacy notice at any point. We recommend you review it frequently.

Your rights

Under the Data Protection Law, data subjects have the following rights with regards to their personal information. The right to

  • access personal data and supplementary information
  • automated decision making and profiling
  • be informed about the collection and the use of their personal data
  • complain to the Information Commissioner (
  • data portability, which allows the data subject to obtain and reuse their personal data for their own purposes across different services
  • erasure (to be forgotten) in certain circumstances
  • have inaccurate personal data rectified, or completed if it is incomplete
  • object to processing in certain circumstances
  • restrict processing in certain circumstances
  • withdraw consent at any time (where relevant)

If you object to processing or withdraw your consent, this may affect our ability to deliver services to you.


Email if you have any questions relating to

  • data protection
  • how we use your information
  • information security
  • our privacy policy
  • a wish to have your information modified, deleted or to gain access to the information held about you

Alternatively, write to Data Protection Officer, Ports of Jersey, Jersey Airport, St Peter, Jersey, JE1 1BY.

If we are unable to satisfy your query you may complaint to Jersey Office of the Information Commissioner

2nd Floor
5 Castle Street
St. Helier
+44 (0) 1534 716530