Elizabeth Terminal

Opening hours

Elizabeth Terminal is open daily from 6am - 10pm in the summer and 6am - 9pm in the winter. However, these timings are flexible as it will sometimes remain open until the last passenger vessel has departed.

Facilities

Facilities available to passengers at the Elizabeth Terminal include:

  • snack bar
  • drinks machines
  • cash machine (English sterling)
  • newsagents and gift shop
  • toilets (including disabled and parent/baby changing facilities)


Ferry and tour operators

Condor Ferries operates regular passenger and car ferry services to the following destinations:

  • Portsmouth
  • St Malo
  • Guernsey
  • Poole

Departing from Elizabeth Terminal

Foot passengers

Foot passengers must check-in no later than 45 minutes before the scheduled sailing. Once you’ve received your boarding cards, you should wait in the main hall until you’re called though to security. You should listen carefully to any announcements.  

Car passengers

Car passengers must check-in no later than 1 hour before the scheduled sailing. Once you’ve received your boarding cards, you’ll be directed to a lane.

If you leave your car to go to the terminal, you must ensure you listen carefully to any announcements.

Approximately 40 minutes before departure, cars will go through to security. Cars with disabled passengers must switch on their hazard lights when approaching security.

Arriving at Elizabeth Terminal

On arrival in the terminal building, passengers from Saint Malo will be required to clear immigration. UK passengers and cleared international passengers will then proceed into the baggage reclaim / arrivals hall.

Transferring to small ferries to Sark, Guernsey, Carteret and Granville

Passengers transferring to small ferries to Sark, Guernsey, Carteret and Granville should follow the blue line to the right of the main entrance.

Public parking

The car park at Elizabeth Terminal has 90 spaces available, with 24 hour access. Paycards must be used in this car park between the hours of 8am to 5pm, Monday to Saturday (including bank holidays).

The underground car park at the Waterfront complex (approximately 2 minutes walk away) has over 120 spaces, with 24 hour access. This is a collect ticket and pay on exit car park.

There are also a few time restricted 30 minutes and 1 hour spaces as follows:

  • 20-minute parking disc zone in front of Elizabeth Terminal and on the Albert Pier (opposite Lifeboat Café)
  • 10-minute parking disc zone in front of the Quayside café on the Albert Pier
  • 1-hour parking disc zone is available alongside the sea wall opposite the Elizabeth terminal car park

 Parking discs must be used in these spaces.

Disabled parking

There are 3 spaces opposite the Harbour Café at the Elizabeth Terminal. Drivers must display a valid disabled badge and appropriate parking disc.
In the main car park opposite the Elizabeth Terminal the parking limit for disabled drivers is 12 hours in any 24 hours. Drivers must display a valid disabled badge and scratchcard, which will give 2 hours parking per unit. 

Buses / taxis / hire cars

The public bus station is at Liberty Wharf and is approx 7 minutes walk from the Elizabeth Terminal. The public bus service is operated by LibertyBus and offers a year-round island-wide service.

For public bus timetables and information please visit the LibertyBus website or telephone +44 (0)1534 828555.

LibertyBus website

A taxi rank is situated approximately 50 feet from the terminal, or taxis can be booked prior to arrival.

Europcar has a depot at the terminal. Other hire car companies will meet passengers at the terminal and transfer them to their depot.