Emergency procedures in marinas

Jersey Harbours has published a guide to procedures for emergencies in the marinas for members of the public. Posters / signs will also be displayed in the marinas.

The emergencies covered by the guidance are:

  • man overboard
  • fire
  • gate failure
  • security
  • sinking vessel

Man overboard in marina

On witnessing / discovering a man overboard:

  • call St Helier VTS on VHF CH 14 or by telephone on 447722 stating the exact position of the MOB e.g. berth number and/or area of harbour, and if the person has fallen from a vessel, pass the vessel’s name
  • the officer will alert relevant services to assist
  • locate the nearest lifebuoy and throw it to the person in distress
  • use any available methods to assist and recover the MOB eg ropes, fenders, poles, ladders
  • stay with the person until the emergency services arrive – you may be contacted again to provide further information

Fire in marina / harbour

On discovering a fire in a marina or within the harbour: 

  • call Fire Service on 999 and pass details of vessels and/or areas involved.  The States of Jersey Fire and Rescue Service will respond and will advise the relevant harbour officers
  • make your way to a fire assembly point

Marina gate failure

St Helier Marina and Elizabeth Marina have tidal gates which close on a falling tide and open on a rising tide to maintain the 2 pools of water. The tide gates close and open at approximately half tide. 

In the event of a gate failure the water level in the marina basins will fall below the normal retained level and a fast outward flow of water will be visible from the marina entrance. 

If a boat owner or member of the public believes that a gate has failed they should contact St Helier VTS on VHF ch14 or telephone +44 (0) 1534 447722.

Security in marinas

The security of the marinas can be ensured through a combination of observation, user awareness and controlled access.

If any suspicious or unusual activity such as vandalism or breaking and entering is observed within the marinas this should be reported through the Boat Watch Scheme (via St Helier VTS) or to a marina attendant. St Helier VTS should be informed of the following information:

  • the exact location
  • number of persons involved
  • a description of what occurred (including as much detail as possible)

St Helier VTS can be contacted via VHF ch14 or telephone +44 (0) 1534 447722.

If any property is discovered as missing and as a consequence stolen then this should be reported to the police on telephone +44 (0) 1534 612612 or +44 (0) 1534 612345.

Vessel sinking in harbour

If you are on a vessel that is taking on water and sinking or can see a vessel in distress within a marina or harbour contact St Helier VTS on VHF ch14 or telephone +44 (0) 1534 447722. 

St Helier VTS are then able to initiate procedures to assist the sinking vessel.

Stand by the vessel in distress (if you are able) in the event that persons onboard have to abandon the vessel into the water.